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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lisa

August 8, 2026

5  out of  5
rating by Lisa
"Lacey is always so helpful and kind. So is Ethan. To whomever is their boss should make them employees of the month"
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Shelly

July 10, 2026

5  out of  5
rating by Shelly
"I am in the middle of a stressful move. Laci helped me tremendously! She's a rock star! One less thing to worry about."
We responded:
"Shelly, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Alicia Rogers’s Team here in our Loveland office. "
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Delilah Lucille Caraway

June 25, 2026

5  out of  5
rating by Delilah Lucille Caraway
"Ethan was very knowledgeable and had my insurance coverage in a short time. He was very personable and friendly yet maintained a professional business approach to get things done correctly.
I highly reccomend this company and person for all your insurence needs."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Alicia Rogers’s Team here in Loveland . "
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Jonathan bautista

June 17, 2026

5  out of  5
rating by Jonathan bautista
"⭐⭐⭐⭐⭐

Ethan is the best State Farm agent! He provides excellent customer service, is always professional, responsive, and willing to help with any questions or concerns. He made the entire process easy and stress-free. I highly recommend Ethan to anyone looking for great insurance service. Thank you for all your help!"
We responded:
"Thanks so much for the fantastic rating, Jonathan! We are so glad you had a positive experience with us here on State Farm Agent Alicia Rogers’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Andrew Farris

June 12, 2026

5  out of  5
rating by Andrew Farris
"Have been super impressed with the team here. They have always been super quick to reply and help out with any of my needs and questions. Ethan especially has been super great!"
We responded:
"Wow, thank you for the 5-star review, Andrew! We deeply appreciate your support! We look forward to serving your insurance needs for many years to come!"
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Ashlea Theler

June 11, 2026

5  out of  5
rating by Ashlea Theler
"I have experienced really wonderful interactions with Ethan and Laci at the agency. I feel well informed, and prioritized with every question or request I have brought up. I used to work at an insurance agency, and feel better protected and valued with this agency. 5 stars."
We responded:
"Thank you so much for the wonderful 5-star review, Ashlea! We’re thrilled to hear you’ve had great experiences with Ethan and Laci—your feedback about feeling informed, prioritized, and truly protected means a lot to us. We’re grateful you chose our agency, and we’ll be here anytime you need us!"
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Ann Obenchain

March 30, 2026

5  out of  5
rating by Ann Obenchain
"Alicia and Laci where incredibly responsive and helpful during a stressful time after my accident and seamlessly helped answer my questions to suspending the insurance on my totaled car and then at the ready for making sure my new car was covered when I drove off the lot. Always a pleasure to work with them!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we were able to support you during such a stressful time and make the process as smooth as possible. We truly enjoy working with you too, Ann, as you are always so nice and a pleasure to assist. We really appreciate your business and look forward to continuing to provide excellent service whenever you need us!"
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Camille Vandergriff

March 23, 2026

2  out of  5
rating by Camille Vandergriff
"I had better experiences with Allstate and Progressive than I did with this office."
We responded:
"Thank you for sharing your feedback. We’re sorry to hear that your experience with our office did not meet your expectations. Insurance underwriting involves strict regulations designed to protect all consumers and maintain fairness within the insurance pool. Unfortunately, in some cases, applications may be deemed ineligible due to factors outside of our control, such as underwriting restrictions. If you have any further questions or would like to discuss your situation, please don’t hesitate to reach out to us directly."
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J. Craig Hartman

March 17, 2026

5  out of  5
rating by J. Craig Hartman
"Sienna was great today: efficient, had info i needed at her fingertips. i appreciate service like that."
We responded:
"We’re thrilled to hear that Sienna provided you with efficient and helpful service. We appreciate your trust in us for your vehicle insurance needs and look forward to assisting you again in the future!"
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E Albrecht

March 13, 2026

5  out of  5
rating by E Albrecht
"Ethan is very friendly and helpful. He answered all our questions and was prompt with follow up. Highly recommend working with him!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Ethan provided friendly and helpful service, and that he was able to answer all your questions promptly. We truly appreciate your recommendation and look forward to continuing to support your home and vehicle insurance needs. Thanks again for choosing us!"
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M. Montoya

March 13, 2026

5  out of  5
rating by M. Montoya
"Sienna is very professional, courteous and prompt with following through. Thanks!"
We responded:
"Thank you so much, Mary, for your wonderful 5-star review! We're delighted to hear that Sienna was professional, courteous, and prompt in following through. We appreciate your kind words and look forward to continuing to serve you with the same level of care and attention. Thanks again for choosing us!"
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Val Walker

March 12, 2026

5  out of  5
rating by Val Walker
"Highly recommend the service I received from Makayla! She is attentive, informed and only wants to get the proper coverage for my individual needs. Her ability to explain the various options was important to me with 2 vehicles, a boat, a motorcycle and of course homeowners insurance. I can not comment on how claims are handle, and honestly hope I do not have too. However if attention to detail is a measure, I am sure that will be outstanding."
We responded:
"Thanks so much for the great review! We’re really happy to hear MaKayla was able to help you find the right coverage for all your vehicles—including the motorcycle—and explain everything clearly. She really cares about making sure you get exactly what you need. We appreciate your trust and kind words, and we’re here anytime you need us!"
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Sweetyzan

March 12, 2026

5  out of  5
rating by Sweetyzan
""Sienna was so knowledgeable and kind when I called in with questions about my policy.""
We responded:
"We really appreciate you taking the time to share your experience! It’s great to hear that Sienna was both knowledgeable and kind while answering your policy questions. She’s always here to help, so feel free to reach out anytime!"
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charlotte swank

March 12, 2026

5  out of  5
rating by charlotte swank
"Makayla was very knowledgeable and explained policy details and how they applied to me and my coverage. Well worth the time."
We responded:
"So happy MaKayla was able to help out. Thank you for your business, Charlotte!"
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Deborah Shaw

March 6, 2026

5  out of  5
rating by Deborah Shaw
"Makayla was thorough, professional, proficient, thoughtful, committed to meeting my needs."
We responded:
"Thank you for your kind words, Deborah. MaKayla's top priority is to make sure your premium dollars are used wisely. Glad she was able to help! Thank you for your business!"
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Brian Oakley

March 3, 2026

5  out of  5
rating by Brian Oakley
"Sienna was patient, professional and made sure everything was taken care of before we ended the call. It was an excellent experience."
We responded:
"So glad Sienna was able to help, Brian! She does a great job. Appreciate the review and your business!"
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Kent and Lori Austin

February 27, 2026

5  out of  5
rating by Kent and Lori Austin
"Laci was awesome in helping me fix the issue I was having. She was great!!"
We responded:
"Laci is pretty awesome. Thanks for the review, but more importantly, your business!"
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Kathy Prevost

February 18, 2026

5  out of  5
rating by Kathy Prevost
"Review of my insurance needs."
We responded:
"Glad we were able to help make sure we are using your premium dollars wisely! Appreciate your business, Kathy. Thank you for the review"
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A

February 16, 2026

5  out of  5
rating by A
"Laci was super friendly! She was able to help me with everything I needed! State farm always gives the best customer service!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Laci provided you with friendly and helpful service. We’re committed to delivering the best customer experience, and your feedback means a lot to us. Please don’t hesitate to reach out if you ever need anything else!"
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Jazmyn Mosqueda

January 15, 2026

5  out of  5
rating by Jazmyn Mosqueda
"MaKayla was great and efficient! She was able to get me coverage immediately. She was very knowledgeable about the type of coverage I needed."
We responded:
"Thank you so much for your kind words, Jazmyn! We love MaKayla and glad you do too :)"
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Brianna Payan

January 15, 2026

5  out of  5
rating by Brianna Payan
"I had an amazing experience with Makayla Chumacero. She went above and beyond to help me find much cheaper car insurance without sacrificing coverage, and they took the time to clearly explain every option so I felt confident in my decision.

What really stood out was how helpful she was with life insurance as well. She broke everything down in a way that was easy to understand, answered all of my questions, and helped me choose a policy that actually fits my needs and budget.

Makayla was professional, patient, and genuinely cared about helping me save money and protect my future. I never felt rushed or pressured—just supported. I highly recommend Makayla and the agency to anyone looking for great coverage, better rates, and excellent customer service."
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear that Makayla provided you with exceptional service and helped you find the right car and life insurance options that fit your needs and budget. It's great to know she made the process clear and comfortable for you. We truly appreciate your recommendation and look forward to continuing to support you in the future!"
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Dustin Jennings

January 13, 2026

5  out of  5
rating by Dustin Jennings
"It was greatness I was getting off work and last thing I wanted to do was. I Insurance Makayla had a nice voice rolled with it and she the bombdot com"
We responded:
"Thank you so much for your fantastic review! We're thrilled to hear that Makayla made your experience smooth and enjoyable, especially after a long day at work. We appreciate your kind words, your business and are grateful to have her on our team. Looking forward to assisting you again anytime!"
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Sharon Horton

January 7, 2026

5  out of  5
rating by Sharon Horton
"Makayla was knowledgeable & quickly addressed my problem with wonderful suggestions to solve my situation."
We responded:
"We're so glad to hear that Makayla was able to quickly address your concerns and provide helpful solutions. Your kind words mean a lot to us, and we appreciate you taking the time to share your experience. We're always here to help whenever you need us!"
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Tania Gonzalez

December 15, 2025

5  out of  5
rating by Tania Gonzalez
"Great person to talk to. She answered all my questions and concerns. Gave me a detailed break down of all my discounts and what worked best for me. Over all one of the best experiences I have ever had."
We responded:
"Tania - Thank you so much for your kind words! We're delighted to hear that Makayla provided clear answers and personalized guidance to help you find the best discounts. It means a lot to us that you consider this one of your best experiences. We're always here to support you whenever you need!"
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Mike West

September 22, 2025

5  out of  5
rating by Mike West
"Fantastic service! I came to Alicia and her team when my previous provider failed miserably. I’m amazed at how quickly they were able to provide a great quote and help me transition to State Farm for all my insurance needs, practically overnight! We should all evaluate our coverage and providers on a regular basis. When you are ready to evaluate, I recommend that you consider calling Alicia."
We responded:
"Thank you, Mike! I'm happy to hear that our team was able to assist you so efficiently. We appreciate your recommendation and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"